Recently, in order to prevent criminals using fake websites (phishing sites) to implement online banking fraud, and effectively protect the interests of customers, our bank strongly advises you note the following major security issues when using the online banking.
1 Please visit the correct URL. For visit to the official website of Harbin Bank, please enter http://www.hrbb.com.cn or http://www.hrbcb.com.cn; if you have a Huijindun, our bank has provided a direct landing technical measures; as long as you insert your Huijindun into the computer, you will directly login the website of Harbin Bank.
2 Do not believe other sites or Harbin Bank online banking information released through email, SMS, or phone; if you meet the above case, you can call our customer service hotline at 95537 or 400-60-96358 for consultation and verification.
3 Please keep the user name and password properly. In any case, Harbin Bank will not ask for your password, please keep it properly. During the process of using online banking,if unusual circumstances occur or you have any questions, please contact with our customer service hotline at 95537 or 400-60-96358.
4 Please use Huijindun correctly. Huijindun is an important tool to ensure the safety of online banking transactions, which shall be obtained from Harbin Bank, and kept properly.
5 Open the SMS alert service. Open the function of “ Dingxiang Messenger” of Harbin Bank; customize alert services for capital changes. Now, Dingxiang Messenger Services are provided free of charge to customers. Also, please take advantage of reservation information function of online banking; each time you log online banking; please note that verification of the relevant reservation information to ensure that you login the real online banking of Harbin Bank.
6 Increase safety awareness. Please take protective measures to ensure the personal computer security, and avoid using online banking in public places (such as Internet bar,public libraries, etc.); carefully review whether “login / logout records” on the online banking login page is in line with the actual login information, so that you can discover anomalies at any time. You should operate in accordance with the bank’s trading tips and instructions, please logout when the transaction is completed.
April 2, 2011